Privacy Policy

We may collect personal information when you place an order, create an account, contact us, or subscribe to updates.

This may include your name, email address, phone number, billing and delivery address, order details, payment-related information, account login details, warranty or service-related information, and messages you submit through our forms or support channels.

We also collect non-personal technical data such as IP address, browser type, device type, operating system, pages visited, time spent on the website, referral source, cookies, and website usage data.

We use your information to process and deliver orders, confirm payments, provide support, respond to inquiries, manage accounts, send order updates, improve our website and services, personalize your experience, prevent fraud, and comply with legal obligations.

Payments may be processed by trusted third-party payment providers. We do not store complete card details or sensitive payment credentials unless required by law.

Payment information is handled securely by the relevant gateway or financial institution.

We may share necessary order and delivery details with courier partners, delivery services, or internal staff only to complete your purchase and provide related support.

Our website may use cookies and similar technologies to remember preferences, keep items in your cart, understand traffic, improve performance, and provide relevant recommendations.

You can disable cookies in your browser, but some site features may not work properly without them.

We do not sell, rent, or trade your personal information.

We may share data only with trusted service providers such as payment gateways, delivery partners, hosting and IT providers, analytics or marketing tools, and legal authorities when required by law.

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

No online platform is completely secure, so we cannot guarantee absolute security.

If you create an account, you are responsible for keeping your login details confidential. Please contact us immediately if you suspect unauthorized access.

You can update or correct your account information by logging in or contacting our team.

With your consent, we may send promotional offers, product updates, and special deals.

You may opt out at any time, although important order-related or service-related messages may still be sent.

We retain your information only as long as necessary to complete transactions, provide support, maintain records, meet legal or tax obligations, resolve disputes, and prevent fraud.

When data is no longer needed, we securely delete, anonymize, or archive it where appropriate.

Subject to applicable law, you may request access to your data, correction of inaccurate details, deletion of personal information, withdrawal of marketing consent, or clarification on how your information is used.

Our website may contain links to external websites, brands, payment providers, or other services. We are not responsible for their privacy practices or security.

Please review the privacy policies of any external websites you visit.

Laptopcare.lk is intended for general users and online shoppers. We do not knowingly collect personal information from children without parental or guardian consent.

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Laptop Care (Pvt) Ltd, No 3F1, 3rd Floor, Unity Plaza, Colombo 04, Sri Lanka.

Phone: +94 77 678 6786

Email: sales@laptopcare.lk

Alternative Email: laptopcareunity@gmail.com

Website: Laptopcare.lk